Ashford University Jobs

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Ashford University Fianancial Services Processor in Clinton, Iowa

The Financial Services Processor analyzes students’ financial aid documentation to ensure accuracy/completeness, awards the appropriate funding to students, ensures the funding is disbursed accurately and/or ensures the student’s funding was appropriate when they withdraw/graduate.

Essential Job Duties:

Key Tasks

  • Review/Approve student documents based on standard operating procedures.

  • Award funding to students based on standard operating procedures.

  • Review disbursement eligibility.

  • Calculate excess funding to be sent to a student.

  • Calculate earned/unearned aid and request necessary refunds.

  • All other duties as assigned.

Specialty Knowledge & Subject Area Expertise

  • Maintain a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.

  • Review the National Student Loan Database System (NSLDS) to determine current student eligibility.

  • Review the Common Originations and Disbursement System (COD) to determine current student eligibility.

Minimum Requirements:

  • Excellent customer service skills.

  • Knowledge of federal financial aid programs and regulations.

  • Proficient computer skills: Microsoft Word, Excel, Outlook, and PowerPoint.

  • One (1) year of experience in an educational setting or finance background required.

Preferred Qualifications:

  • Ability to communicate effectively, both verbally and written.

  • Strong interpersonal skills.

  • Financial Aid experience is a plus.


  • High School Diploma or equivalent.

  • Bachelor’s degree preferred.

Education Requirements:

If a degree or education credit minimum is required for the position, all education must be conferred by a regionally accredited or approved nationally accredited institution. All candidates must provide proof of higher education (official transcripts) upon request.

Physical Requirements:

Physical Demands: While performing the duties of the job, the employee is regularly required to use a telephone and computer. The employee may frequently interact with fellow employees and/or clients. The requirements of this job may be completed with or without reasonable accommodation.

Communication Skills:

While performing the duties of the job, the employee is required to read and comprehend instructions, correspondence, and memos. The employee is required to demonstrate effective written and oral communication in one-on-one and group settings.

Mental Demands:

While performing the duties of the job, the employee is required to deal with stress associated with a fast-paced work environment and multiple priorities/tasks. The employee will be required to comprehend and apply new ideas, follow detailed instructions, make sound decisions, readily adapt to changing work situations, effectively collaborate with colleagues at all levels

Work Environment: While performing the duties of the job, the employee is required to work in an office environment, where the noise level is usually moderate.

Where heritage meets innovation – that’s Ashford University. At Ashford, students discover relevant degree programs, innovative technology, and cherished tradition. Ashford offers associate, bachelor’s, and master’s online degree programs. For more information, please visit, or

Our Values:

Equity – We have inclusion and mutual respect. We learn from one another and commit to the advancement of an inclusive culture in which every individual is treated with dignity and fairness.

Empowerment – We are inspiring and enabling. We give individuals the tools they need to achieve their goals.

Quality – We are unsurpassed and have a high caliber. We are consistently striving for the highest quality.

Ingenuity – We are inventive and proactive. We thrive on positive disruption and strive to continuously improve.

Guidance – We are encouraging and supportive. We provide a nurturing environment for faculty, staff and students to learn and grow.